Global Finance and Administration Team

  • Jaclyn McKim – Finance and Administration Officer
  • Raquel Roth* – Finance and Administration Officer
  • Emma Thomas* – Finance and Administration Officer
  • Megan Willis* – Executive Assistant to the UAA Group CEO & UAA Group CSO
  • Carol Parlett – Executive Assistant to the UAA Group COO & International Administration Support

*Denotes Part Time

Claims Management Team (Based in Newcastle)

Michelle Morrissey – National Claims Manager Australia

Michelle has been with UAA for over 8 years, she initially started with UAA on a three-month contract for an administration role. However, over time her perseverance, integrity, passion, dependability and creativity allowed her to shine in the company which lead to her development and progression through the company in to the senior role she is in today.

Her focus in her current role is the development of her team, overseeing our complex claims, managing our supplier network and development of cost mitigation strategies as well as contributing to client strategy meetings. Moving forward, she is hoping to further improve the productivity and innovation within the claims team and continue her career learning whilst improving her business skill.


Technical Claims Consultants:

  • Simone Searle* VIC/TAS/SA/NT
  • Tennielle Lynch* WA
  • Simone Spencer* QLD


Senior Claims Consultant:

  • Vivian Rivero


Claims Compliance Officer

  • Grace Quigley-Walker
  • Patrick Pochi


Claims Consultants:

  • Ruby Burgess
  • Mikaylee Baxter
  • Mary Dunning
  • Isabelle McGuire

* Denotes Part Time

Claims Management – New Zealand (Based in New Zealand)

Regional Claims Manager

  • Dana Van Tiel

Claims Consultant

  • Jasmine Henare
  • Chanelle White

Australian Underwriting and Sales Teams

  • Brooklyn Hunter –  Operations Manager VIC/TAS
  • Mark Brady – Business Development Manager VIC/TAS
  • Jacinta Fryer – Senior Underwriter
  • Luke Huon – Underwriter
  • Gemma Toma – Underwriter
  • Nicole Guerin – Underwriter
  • Kelsey Uwland – Trainee Underwriter
  • Amelia Stone – Operations Manager NSW/ACT
  • Jackie McCarthy – Business Development Manager- Sydney Metro
  • Brendan Wold – Business Development Manager – Regional NSW
  • Crystal O’Keefe – Senior Underwriter
  • Ashley Lewis – Senior Underwriter
  • Sophie Adams – Underwriter
  • Stevie Baker – Underwriter
  • Alex Brouff – Trainee Underwriter
  • Daniel Harragon – Trainee Underwriter
  • Alexander Jones – Intern Program
  • Chelsea Todd – Trainee Underwriter
  • Luani Guglielmin – Operations Manager QLD
  • Adam Brazda – Business Development Manager QLD
  • Tegan Sheridan – Senior Underwriter
  • Shelby Richard – Underwriter / Office Manager
  • Cindy Thao – Underwriter
  • Zane Pyne – Trainee Underwriter
  • Ethan Wilson – Trainee Underwriter
  • Karen Gillies – Operations Manager WA
  • Connie Gane – Business Development Manager WA
  • David Coon – Underwriter
  • Kathryn Evans – Underwriter
  • Scott Robertson – Trainee Underwriter
  • Joshua McCracken – Operations Manager SA/NT
  • Jay Sysouphat – Business Development Manager SA/NT

New Zealand and Pacific Islands Underwriting and Sales Team

Auckland, New Zealand

  • Briony Guest – Underwriter
  • Elliot Sturm – Underwriter
  • Chloe Adams – Junior Admin / Underwriting Assistant
Viggo Wesele

Sales Manager Fiji
An experienced manager and leader possessing strong business acumen and local knowledge, Viggo was appointed Sales Manager – Fiji in August 2018 to drive and facilitate the growth and development of the UAA/UAF business in the pacific region.

Latin American Underwriting and Sales Team

Carlos Vanegas – Regional Manager Agencies Latin America 

Carlos is an accomplished executive with more than 23 years of experience in the insurance business, with domestic and international involvement in insurance operations. He has been based in Bogota, Ho Chi Minh City, Quito, and Mexico City and has significant international experience particularly in new business startups like Vietnam, where he was deeply involved in the entire business and distribution development for a P&C company in that market. Over the years, he has finely honed his skills in strategic planning, strong leadership capabilities and technical insurance skills.

Asian Underwriting and Sales Team


Adrian Soh

Regional Manager Agencies Asia
Based in our Singapore office,  Adrian Soh is our Regional Manager Asia. Adrian will be responsible for the growth of Asia regional business. With 20 years of experience in the insurance industry, he has previously worked at a few insurers like AIA, AIG, NTUC Income and recently QBE. At QBE, Adrian was heading the distribution for National Brokers and Financial Advisers channel.

Vernice Pang

Development Manager – Singapore
Vernice commenced with UAS in July 2018, she has extensive experience in both the insurance and finance industries, these roles in both underwriting and sales with large corporates such as Liberty, Toshiba, Citibank and AIG. She is well educated and holds an Advance Diploma in General Insurance and Risk Management (ADGIRM – 2018), an Associateship of the Chartered Insurance Institute (ACII), and completion of varying educational training courses.  Vernice’s role is to manage the existing plant and machinery portfolio as well as grow and develop UAA’s footprint and reputation as a global leader in the protection of plant and machinery throughout the Singaporean market.